Products
Frequently asked questions
WHERE ARE OUR PRINTS MADE?
Our supplier operates several facilities around the world (EU, Asia, US…). The one closest to your location will handle production and shipping of your order.
WHAT ARE THE SHIPPING COSTS ?
Shipping is free for orders over 70 CHF / EUR / USD (depending on your local currency).
Below that, costs typically range from 8 to 15 CHF or equivalent.
When will I receive my order?
Delivery generally takes 2 to 4 business days.
Delays may occur if the package is held at customs, which is beyond our control.
Returns & Refunds
We do not accept returns.
If your item arrives damaged or defective, a refund or replacement is possible upon proof.
Please send a photo within 7 days of delivery to:
📩 essenssio.contact@gmail.com